Terms of service

 

Shipping & Delivery Policy

Last Updated: January 30, 2026

At Vanty Jersey, we are dedicated to delivering "Master Quality" football kits and sports gear to fans across the globe. We have optimized our logistics network to ensure your orders are handled with care and delivered as efficiently as possible.

1. Order Processing Time

  • Standard Processing: All orders for our premium jerseys and footwear (including the Assassin 16 series) are typically processed within 1-3 business days.

  • Customization Time: Please allow an additional 2-3 business days for personalized jerseys featuring custom names, numbers, or specific tournament patches (e.g., Messi 10 World Cup 2026 editions).

  • Business Days: Our processing facility operates from Sunday to Thursday (GMT+3). Orders placed on Fridays or Saturdays will begin processing on the next business day.

2. International Shipping Estimates

We offer reliable international shipping to ensure your gear reaches you wherever you are.

  • USA & Canada: Estimated delivery within 10-15 business days.

  • Europe & UK: Estimated delivery within 8-14 business days.

  • Australia & New Zealand: Estimated delivery within 12-18 business days.

  • Rest of the World: Estimated delivery within 15-20 business days.

3. Proven Speed: The 13-Day Delivery Record

  • We pride ourselves on our logistical efficiency. Recent verified shipments to the United States (including New York City) have been successfully delivered in as little as 13 business days.

  • We continuously work with our carriers to maintain and improve these delivery speeds for our "Master Quality" products.

4. Shipment Tracking & Confirmation

  • Real-Time Updates: Once your order is dispatched, you will receive a Shipment Confirmation email sent to your registered address (rasmiomri@gmail.com).

  • Tracking Number: This email will include a unique tracking number and a link to the carrier’s tracking portal.

  • Data Integration: Our tracking information is integrated with major global carriers to provide you with the most accurate status updates until the package reaches your doorstep.

5. Customs, Duties, and Import Taxes

  • Customer Responsibility: Vanty Jersey is not responsible for any customs duties, taxes, or import fees applied to your order by your local government.

  • Policy Compliance: All fees imposed during or after shipping are the sole responsibility of the customer. Please check with your local customs office for detailed information on potential charges.

6. Delivery Issues & Lost Packages

  • Incorrect Address: We are not responsible for deliveries that fail due to an incorrect or incomplete shipping address provided at checkout.

  • Damaged Goods: If your item arrives damaged during transit, please contact us at support@vantysoccerjersey.com within 48 hours of delivery with photographic evidence of the packaging and product.

  • Lost Shipments: If your tracking status shows no movement for more than 7 business days, please reach out to our support team for assistance in coordinating with the carrier.

7. Contact Information

For any inquiries regarding your shipment or delivery status, please contact us:

  • Support Email: support@vantysoccerjersey.com

  • Business Hours: Sunday – Thursday, 9:00 AM – 6:00 PM (GMT+3).